Privacy Policy

Last updated: February 27, 2026

1. Overview

This Privacy Policy explains how Countdown Timer & Announcement Bar ("the app") collects, uses, and protects information when merchants install and use the app in Shopify.

2. Information We Collect

To provide app functionality, we may collect and process limited store and app usage data, including:

Shop domain and basic shop metadata from Shopify.
Timer configuration data you create (content, style, placement, status).
Technical logs needed for performance, diagnostics, and security.

3. How We Use Information

Deliver and maintain app features.
Sync timer settings with your storefront configuration.
Monitor reliability, troubleshoot errors, and prevent abuse.
Provide support responses when requested.

4. Data Sharing

We do not sell merchant data. We may share information with trusted infrastructure and service providers only as required to operate, secure, and support the app.

5. Data Retention

We retain data while your shop actively uses the app, or as required by law, dispute resolution, and security needs. Data may be deleted or anonymized after uninstall, subject to legal obligations.

6. Security

We apply reasonable administrative and technical safeguards to protect data. No system can guarantee absolute security, but we continuously review and improve our controls.

7. Your Rights and Requests

You can request access, correction, or deletion of your data where applicable. For privacy requests, contact us at support@starwisehq.com.

8. Changes to This Policy

We may update this Privacy Policy to reflect product, legal, or operational changes. Any updates will be posted on this page with a revised "Last updated" date.